Head of Digital Solutions and Platforms Department
Head of CRM & CI FUIB
Legal IT Group
Head of the Planeta Kino Club loyalty program
Director of Product Department
CEO & Founder
AR/VR Solution Architect
Customer Experience Director
Tech community builder, host and organizer of tech events
Head of CRM
METRO Cash & Carry Ukraine
Obtain speakers’ presentations
Head of Innovation Technologies
The area of professional expertise includes artificial intelligence, Internet of Things, smart city infrastructures, smart home systems, research and development.
Speaker is a head of Innovations Technologies at Everest Group. His competency includes:
project development in the field of the Internet of Things;
integration and adaptation of technologies in the smart city conception;
development of modern technology solutions in medicine, agricultural sector, education.
Expert consistently supports and develops the R&D direction in Ukraine by engaging domestic specialists in innovative projects, and acts as a professional speaker at specialized seminars and conferences. He actively collaborates with representative offices of the Ukrainian higher educational institutions aiming to involve students of engineering and technical departments in the development of modern engineering.
Has been engaged in IT business for 15 years, 10 of which he has spent at Microsoft. He is a digital transformation expert and a speaker at leading conferences such as iForum, Ukrainian Marketing Forum, Idea Days at Kyiv-Mohyla Business School, DeForum Microsoft, Kyiv International Economic Forum (KIEF), and others.
Strategic Marketing Director at SMART business. He helps companies to establish trust-based and long-term relations with customers and to promote projects.
Speaker’s presentation topic: AI Marketing Injection: How technologies help in customer intelligence, segmentation, and forecasting
Theses of the speech:
customer experience management using analytics data and artificial intelligence technologies;
market segmentation in terms of behavioral features based on AI solutions;
how AI determines what should be changed in customer experience.
has been focusing on СЕМand CRM for more than 14 years;
head of CRM at METRO C&C Ukraine;
worked for Lifecell, Alfa Bank Ukraine, SEB Bank, Yves Rocher, and Bottega Verde;
has successfully implemented projects on developing and integrating sale and service standards, tools for customer experience detection and assessment, as well as on client segmentation and loyalty program development.
Participant of the round table: Recipes for harmonious business development using AI, Machine Learning, IoT, automation.