Maryna Voloshyna from METRO C&C Ukraine to Participate in Round Table on Innovative Business Development Maryna Voloshyna from METRO C&C Ukraine to Participate in Round Table on Innovative Business Development

Meet a round table participant at AI Conference Kyiv: Maryna Voloshyna, Head of CRM at METRO Cash & Carry Ukraine.

Together with other experts – Dimitri Podoliev, Founder of iHub, Roman Kravchenko, Founder of IoT HUB, and Stas Petriv, Discussion Moderator, the speaker will reveal how to develop business as efficiently as possible using AI, ML, and IoT.

Maryna Voloshyna has been focusing on СЕМ (Customer Experience) and CRM (Customer Relationship Management) for more than 14 years. She worked for telecommunication operators (Lifecell), financial institutions (Alfa Bank Ukraine), payment systems (SEB), and well-known beauty companies (Yves Rocher and Bottega Verde).

The expert designs and integrates sale and service standards, assesses and determines customer experience, monitors the loyalty program development, as well as professionally applies CRM digital tools and client segmentation.


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