Report: how voice bot can relieve your call-center staff quickly and efficiently Report: how voice bot can relieve your call-center staff quickly and efficiently

Is it possible to significantly improve the efficiency of your call-center employees without expenses on hiring and training new people? Yes, if using modern voice bots.

AI Conference Kyiv visitors will learn about such an option during the report of Aleksey Skripka, CEO at EVE.calls.

At AI Conference Kyiv, the expert will talk about how to relieve your employees with the help of a smart voice bot for interactive calls.

Theses:

  • ultimate solutions for relieving employees;
  • when bot is needed, and when person is a better option;
  • how to teach a bot to speak with a human voice realistically;
  • personnel costs vs. costs for voice bots;
  • what should be remembered when using a bot to advertise and promote products;
  • interactive: testing a bot for professional suitability.

Aleksey Skripka is an expert with 8 years of experience in business and IT startups. Prior to his career as an entrepreneur, he worked in a web-studio, as well as a developer and specialist in high-load systems in an American corporation.

In 2010, Aleksey became an entrepreneur and founded a number of various projects, including business trainings, a web studio, online stores, helicopter assembly sites, a service for website construction, a taxi ordering application, a smart router for institutions and restaurants, a social networking bot, a voice robot Eve.

Currently, he is a CEO at EVE.calls, founded by him in 2016.
Smart voice robot Eva can call and talk with 10 000 customers in just an hour.

The customers of his project are well-known international companies: Uber, Pokupon, PremierExpo, Monobank, Ukrsibbank, Rozetka, Oriflame and others.

EVE.calls is recognized as the best startup in Central and Eastern Europe according to Seedstars CEE 2017, as well as a finalist of the international startup competition Seedstars World Summit 2018.


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